FAQs

You can find out more on our ‘How it works’ page, but the process is pretty simple:

Fill out our online form, telling us what we need to know about the car. Bring the car to our office so we can inspect it (for free, naturally). Get paid. If everything matches up, we’ll make an offer immediately.

It’s that simple.

Because you won’t find an easier way to make money from selling your car. What’s more, we work fast: we'll buy your car in just twenty minutes.

This doesn’t happen a lot, but occasionally your car might not appear in our database. This doesn’t mean we can’t buy it, though: we certainly can. It just means you’ll need to call us and give us the information over the phone rather than through our form.

Yes, we do. Obviously, it’ll depend on the model and condition of the car, but we routinely pay for non-runners.

Again, yes. You’ll usually have to provide us with additional information on the car, but we’re happy to make offers on imported cars. We just need to make sure everything’s in order and meets the legal requirements for import sales.

Absolutely. We’re happy to make offers to people selling a car on behalf of family members or friends. The only things you’ll need to give us are an authorization letter from the owner of the car, and their U.A.E Emirates ID.

You’ll need to provide us with all the car’s legal documents, and also an official form of identification.

Yes, we’re happy to accept sales from businesses. All we ask for is the nominated person’s Emirates I.D and an authorization letter which has been signed and stamped by the company themselves. Once we’re ready to pay, we’ll then ask for the company’s bank account details and a copy of their trade license.

Of course! We’re happy to accept visitors. Pick up the phone and give us a call; we’ll be happy to arrange an appointment with you directly.

Absolutely not. We don’t charge for our service. No hidden fees.

We pay using a signed purchase agreement. This is a legally binding document that will include all the details of the sale as well as the terms and conditions. Once this is signed, we can pay you using either cash, check or a direct bank transfer. All you need to do is bring your bank details with you.

Relax. We’ll provide you with a taxi service that’ll take you straight home.

Remember, if you’ve got any questions that aren’t answered here, you can always pick up the phone and give us a call. We’ll be very happy to answer them.